Privacy Policy
Privacy Policy
At PRIME WAVE, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
Information We Collect
When you place an order or visit our store, we may collect the following information:
- Name, phone number, and delivery address
- Email address (if provided)
- Order history and preferences
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and confirmations
- Improve our products and services
- Respond to your queries and support requests
Cash on Delivery (COD)
Since we operate on a Cash on Delivery basis, we do not collect or store any payment card information.
Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except with delivery partners who need your address to fulfill your order.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To do so, please contact our support team.
Shipping Regions
We only operate in the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA). Your data is handled in accordance with applicable laws in these regions.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.